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GameFly Complaint - GAMEFLY still terrible in 2014! - Game rentals
GameFly Complaint

GameFly Complaint


GAMEFLY still terrible in 2014! - Game rentals

I have used their slow snail paced service off and on over the last 6 years. Everytime I re-subscribe I hope they improved. And every time I am angry that they fail to do so.

They have no problem taking your money on time. But they can't bother to buy enough games to get me one damn copy until 2-3 weeks after it released (if I am lucky). I know the system well. Because they are so bad I know their policies better than they do.

And they lie like crazy. Customer service is a joke. They know we have no where else to rent from so they don't care. They just read their scripted BS and say we are sorry to hear that 10 times over. FRUSTRATED! Avoid!

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RantAndRave says: (5 years ago)
In response to Gamefly's comment. You have not been able to simply make things right in 6 years of me contacting you constantly to this day. I won't deal with you again. Waste of time. There is little difference in how bad your service is in all that time. I follow your rules and you still cannot get it right. I'm done with you.

GameFly says: (5 years ago)
We'd like to assist you in a resolution. Please e-mail facebook@gamefly.com and mention your post. We will then contact you directly.

GameFly Support

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