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GameFly Complaint - Gamefly is a Joke - customer service
GameFly Complaint

GameFly Complaint


Gamefly is a Joke - customer service

I recently was billed for my Gamefly account and little did I know they had billed me twice. Now I pay 24.56 a month and refused to let this slip past me. The first thing I did was called my Bank and made sure it wasn't something on their end. Of course Wells Fargo said that their were two payments made within the same week for the same amount. So they provided me with a provisional credit. I called Gamefly after that just to find out that they only have record of one payment made. So I canceled my service even after being offered a free month of service because they are just like Netflix, they are cheap so they can take more money from under your nose without realizing it. I will NEVER EVER allow Gamefly to profit off of me again. Gamefly and Netflix are like the North Koreans of this world. Have a good day everyone and good luck Gamefly customers!

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cal680 says: (6 years ago)
When in the hell is Gamefly going to get the games we paid for on D2D into our accounts? I have asked many times and all I get is ANY DAY NOW! I assume they can't get the licenses for the games and they don't have to balls to tell us that. Just say you can't and we can get you off our computer.

cranberrykitten says: (7 years ago)
Omg, is that all you know how to say, Gamefly? Obviously they already DID contact you, you were no help. That is the same crap you respond to all of my emails with.

critic12 says: (7 years ago)
Gamefly.com is the worst. They guarantee that the game will be shipped within 24hrs. Lately I've been waiting 3 days every time I submit a game for rent. The worst is that usually they forget the rental request. The service is completely bad. Won't trust this company again.

GameFly says: (7 years ago)

We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at support@gamefly.com.

Thank you,

The GameFly Team

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