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GameFly Complaint - Keep it Scam
GameFly Complaint

GameFly Complaint

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Keep it Scam


Gamefly allows you to keep a game that you rent for a price. One day I notice yo ucan keep Wathc Dogs for PS4 for 12.99. So I add it to my queue which is the only thing I can do. After this you have to send back your current game, who know show long you will take, then it has to get to game fly, who knows how long that takes, the the game you want has to be available, who knows how long that takes and then they send the game to you, who knows how long that takes.

So I finally get the game and I test it and it works fine so I decide to keep it. I go to the website and price is now 19.99. So I go to support and tell them, they say they can't do anything about it. I tell them what's the point of putting out a keep it price if all you can do is add it to your queue and when you catully get it and want to keep it then it's another price. They said tough luck, that's just how it is. I told them they had to honor the keep it price when you add it to the queue because I didn't have that game on the queue, I had other stuff I wanted but I added this game so I could keep it and now that I finally have it I can't keep it and I couldn't get the other stuff I wanted. They said too bad and they won't honor the price.

I cancelled my account immediately.


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