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GameFly Complaint - Lousy customer service and poor shipping. - game rental
GameFly Complaint

GameFly Complaint

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Lousy customer service and poor shipping. - game rental


This review has been resolved or replied to by this company.
I contacted customer service about why they are not shipping a 2nd game when I am paying for 2 at a time. They only shipped 1 game and told me since the other games on my list have medium availability, they are unable to send me any more games. Why would I continue to pay for a level of service that they refuse to provide? Plus they refuse to give me a refund or credit for the money I have spent on 2 at a time when only recieving 1 at a time service. The customer service at gamefly is horrible at best. They do nothing to try to satisfy the customer. I will never use gamefly or recommend them to anyone.


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GameFly says: (5 years ago)
 0
Hi,

We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at facebook@gamefly.com.

Thank you,

The GameFly Team






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