Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
GameFly Complaint - Never recieved game, and customer service no help - customer service and game rental
GameFly Complaint

GameFly Complaint

ADVERTISEMENT

Never recieved game, and customer service no help - customer service and game rental


I decided to sign up for GameFly since they had a promotion going. I went to their site, signed up for the service, gave them my credit card info, and selected the games I wanted.

I received two emails welcoming me to Gamefly. Then nothing. I signed back into the Gamefly website to see what was going on since I hadn't received the games I had ordered. Upon trying to log in I found my account had been canceled. I couldn't figure out why since I hadn't received any emails about a problem.

I had to Google the phone number for GameFly in order to find out why my account had been canceled. Their response was to tell me in a very off handed way, that some one at this residence had not returned the games they had rented, so until those games were returned nobody at this address could order games.

I found this ludicrous since they verified my identity via my credit card, and I had been living at this address for 3 years. When I tried to speak with a manager I was stonewalled then dropped. When I called back to speak with a manager again I was stonewalled then my call was dropped.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to GameFly
SUBMIT a ticket
for GameFly
WATCH videos
for GameFly
More GameFly Reviews and Complaints MORE reviews and complaints
for GameFly

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


GameFly says: (6 years ago)
 0
Hi luckystar,

We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at facebook@gamefly.com.

Thank you,

The GameFly Team






login with Facebook and share your reviews

More GameFly reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team