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GameFly Complaint - Purchased a game that would not download, no refund. - The Sims 3
GameFly Complaint

GameFly Complaint

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Purchased a game that would not download, no refund. - The Sims 3


I purchased The Sims 3 from Gamefly and it would not download. I contacted tech support. Not only did they not respond within the hours they said they would, they sent answers that in no shape or form helped. It seems like computer generated answers primarily saying check my computer or ask another company. The last two emails they have sent have been the same generic email, so it%u2019s obvious the issue hasn%u2019t actually been looked at and sort of blown off. When I asked for a refund, all I got was the email they sent me prior that doesn%u2019t even address my question. Terrible customer service. Now I%u2019m out $30 with no game. Never purchasing from them again.


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Comments


GameFly says: (4 years ago)
 0
We will have a Rep reach out to assist you as soon as possible.





GameFly says: (4 years ago)
 0
Thank you for posting your review. We'd be happy to assist you.

Please email facebook@gamefly.com and tell us your message, and also tell us the email address linked to the GameFly account in question and we'll have a customer service representative reach out to you as soon as possible.

Thank you,
The GameFly Team






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