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GameFly Complaint - extremly slow and no help from customer service
GameFly Complaint

GameFly Complaint

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extremly slow and no help from customer service


we signed up for gamefly 2 weeks ago. It took 7 days before we even recieved a game. Called customer service and they stated that this is how long it sometimes take but to wait another 7 and if it had still not arived they would consider it lost. Really? you sign up for a pay by month service and 1/2 of it could be spent waiting for a game? We sent the game back to them on the 9th and recieved an email today, the 12th, that they had recieved it. Looks like it will take at least another 7 days before we recieve another game. This service is extremly slow. I will be canceling after our 3 month contract is up. Redbox is the way to go!!


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Comments


GameFly says: (7 years ago)
 0
Hi,

We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at support@gamefly.com.

Thank you,

The GameFly Team






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