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GameFly Support Ticket - Unable to rejoin after 2 years due to dispute

GameFly Support Ticket

Unable to rejoin after 2 years due to dispute

Created By: ZeroShadow's Picture ZeroShadow Last Reply: 's Picture
Priority Level: [Medium] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 2

I recently received an offer to rejoin Gamefly at a discount after having my account canceled a couple of years ago due to a shipping dispute. After renewing my account and selecting my games, I later received an email saying my account has been canceled and to contact customer support.

After doing so I was able to get the subscription refunded and informed that due to the shipping issue (a game got lost in the mail) I could never rejoin. They then told me that to restart, I had to send back the game (I never received).


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GameFly says: (5 years ago)
 0
We apologize for your experience. In order for us to further assist you, please contact us anytime, 7 days a week, at facebook@gamefly.com.




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