GameFly Complaint

GameFly Complaint

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Don't expect new games just the oldest ones on your list.


Don't expect new games just the oldest ones on your list. If you chat with customer service they offer you a free month (which to me is unimportant the monthly fees are pocket change). You have the option to choose to wait up to 7 days for your top game to be sent but that's it after seven days they send you a game not on the top of your list, I am fortunate enough not to have to worry too much about cost so I will simply preorder the games I want from gamestop if i don't like them then i will take the loss and trade them in. At least i will get them within the first 6 month of release. I am Insulted you resort to money (by offering a free month) remember you are the entity that need the money here I already have it and it is my choice where to spend it, and clearly I have made the wrong choice with your company since you can't supply me ( the customer in case you forgot) with the service I want. Perhaps a platinum service would be a good Idea charge more to guarantee day one deliver of new games hell I would have paid $60 a month for such a service....


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